Your position: Home
>
Refund & Return policy
Refund & Return policy
Return Conditions
Following cancellation:
-
Goods must be returned within 28 days of your cancellation notice.
-
Goods must be unused, in resalable condition, and returned with original packaging where reasonably possible.
-
You are responsible for return shipping costs unless the goods are faulty, damaged, or supplied in error.
Refund Processing
- Refunds will be made to the original payment method only.
- Refunds will be processed within 28 days of receiving the returned goods or valid proof of return.
Non-Returnable Items
Unless faulty, we do not accept returns for:
Custom-made or personalised items
If your item arrives damaged, please take a photo and contact us within 48 hours of delivery
If your item arrives damaged, please take a photo and contact us within 48 hours of delivery

